Privacy Policy

We collect information you provide directly: name, email address, phone number, delivery addresses, and payment details. We also collect usage data such as pages visited, products viewed, and device information to improve our services.

Your information is used to process orders, facilitate deliveries, communicate order updates, improve our platform, personalize your experience, and send promotional offers (with your consent). We do not sell your personal data to third parties.

We share relevant order information with merchants to fulfill your purchases. Payment data is processed by our secure payment partners and is never stored on our servers. We may share anonymized, aggregate data for analytics purposes.

We implement industry-standard security measures including encryption, secure connections (SSL/TLS), and regular security audits. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar technologies to remember your preferences, maintain your session, and analyze platform usage. You can control cookie settings through your browser preferences. Essential cookies are required for the platform to function.

You have the right to access, correct, or delete your personal data. You can update your information through your account settings or by contacting us directly. You may opt out of promotional communications at any time.

For privacy-related inquiries, please contact our data protection team at privacy@kartly.com. We aim to respond to all requests within 48 hours.