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Delete your account

Request deletion of your Kartly customer account — the account you use to shop on stores powered by Kartly. This page is required for Google Play data safety compliance.

What happens when you delete

  • We remove your profile, login credentials, saved addresses, and in-app notifications.
  • You will no longer be able to sign in with this email on Kartly-powered stores.
  • Order history linked to past purchases may be kept by individual merchants for legal, tax, and fulfilment reasons.
  • Deletion is permanent and takes effect immediately after you verify your email.

Enter the email you used when creating your customer account on a Kartly-powered store.

Need help? Contact support@kartly.com